NRCPD Updates for August 2021

2020 Concerns and Complaints Summary

26 August 2021

We have published a document of our work around Concerns and Complaints during 2020. The aim of this is to encourage you to improve your own practice by understanding the practise issues that concerns and complaints arise from.

NHS Rapid Review of BSL/English Interpreting commissioning arrangements

04 August 2021

NHS England and NHS improvement recognised that communication with Deaf BSL users within healthcare was largely ineffective and urgently commissioned a rapid review of BSL/English interpreting commissioning arrangements within the NHS. NRCPD recently gave evidence for this and the recommendations were released earlier this week...

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